Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
Transcript
Staff: Hello, Gino's.
Jamie: Hi. Can I book a table for tomorrow night, please?
Staff: How many people is it for?
Jamie: Four.
Staff: And what time would you like?
Jamie: About eight, eight thirty maybe?
Staff: Let's see ... We're pretty busy tomorrow, so I can do half past seven or nine.
Jamie: Oh. OK, then. Half seven, please.
Staff: What name is it?
Jamie: Jamie.
Staff: J-A- ...?
Jamie: M-I-E
Staff: OK, so that's a table for four at half past seven tomorrow evening.
Jamie: Great. Thanks! Bye.
Staff: Bye.
Staff: Hello, Gino's.
Jamie: Hi, I called earlier to book a table for four and I was wondering if I can make it for six instead?
Staff: Ah, what name was it?
Jamie: It's Jamie.
Staff: Table for four at half past seven. So you want to change it to 6 o'clock?
Jamie: No, sorry. Can I make it for six people?
Staff: Oh, I see. Sorry! That shouldn't be a problem. I can move you to a bigger table but it will be nearer the kitchen. Is that OK?
Jamie: No problem. Is it possible to change the time as well? Make it a little bit later?
Staff: Ah ... yeah, we can. Is eight OK for you?
Jamie: Perfect, thanks!
Staff: Lovely. See you tomorrow, then.
Jamie: Thanks! Bye!
Staff: Thanks. Ciao!
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