Do the preparation task first.
Then listen to the audio and do the exercises.
Preparation
Transcript
John: Hi, this is John. Thanks for calling. I'm not here at the moment, so please leave a message and I'll call you back.
Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me.
I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1.
Also, can you please email me your new brochure and information about your prices? My email address is Marina, that's M-A-R-I-N-A, dot Silva, S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com.
Thanks a lot. I look forward to hearing from you.
Discussion
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Do you ever make phone calls or leave voicemail messages in English?
No, I don't like to do that as in Portuguese or in English. I prefer to send text messages on Whatsapp or an email.
No, I don't. I prefer write a text message.
Yes I do
No, not in English , I would prefer to leave text message.
In spite of leave voice message I prefer sending either text and email.
I'm not get used to make phone calls in English cause I don't have friends to practice. To be honest in my country few people likes learning english that's why I'd like to speak to native language speakers.
I have, and I learned a lot when I received follow-up emails from companies or just people. I'm still beginner when it comes to writing an email, so checking them I learn quite a new words and phrases I could introduce next time for sending a more formal one. I hope I find more lessons of this topic again here.
Hello MarlonCV,
There are quite a lot of emails in our Reading and Writing pages that you could refer to.
I'd also highly recommend our Effective Email Communication course, which is available to our subscribers in LearnEnglish Plus. See our https://learnenglish.britishcouncil.org/online-courses/self-access page for more details.
All the best,
Kirk
The LearnEnglish Team
Yes I was having phone calls in English in a chat app called "Hello talk", but I have never left a voice message in English to someone!
I live in a country that people don't speak English. My mother tongue is Turkish and we speak Turkish in our daily life but the official language of my country is Persian. I love English language and I just have used it in practice with my friends.