Leaving a message

Listen to someone leaving a message to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Preparation

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Transcript

Jane: Hello, this is the sales department. Jane Solomon speaking.

Peter: Hello, is Maria Fernandez there, please?

Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.

Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?

Jane: Sure. Could you give me your number?

Peter: It's 0-7-4-6-0 double 9-0-1 double 8.

Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.

Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.

Jane: 9-9-0-1-8-8.

Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.

Jane: The PXO project. Right. I'll give her your message when she comes back to the office.

Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?

Jane: Of course.

Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Jane: Can I read that back to you?

Peter: Sure.

Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Peter: Yes, that's it.

Jane: OK. I'll tell her you called.

Peter: Thank you. Goodbye.

Jane: Goodbye.

Task 1

Exercise

Task 2

Exercise

Discussion

How often do you make phone calls in English?

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Language level

A2 Pre-intermediate

Topics

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Actually, I'd just received few calls by English, but I'd made just one call to speak an English tongue.

Oh yes, whenever I need assitence for any company's product I often make calls in English only. That is a good practice of speaking and more comfortable for me to speak on phone rather than speaking with anyone in person.

Unfortunately, I never have a chance to call in English.

Oh, I love to call from office to the clients. Hello, technical departments, Ugulhan Nab speaking. Hello, are Robert Jenson there? I am sorry. He is not at the moment , here. He is on his lunch break. Could you leave a message? I will tell him that you called. Yes, please. Tell him that I called, and he call me back. He has my number. It is about IT project. Oh, I see. I will give him your message. OK, Would you like to leave anything also? Thank you for calling! After getting your message, Robert will call you back. Bye for now.

no never

hi I think ," In case I'm in a meeting when she calls back," it's not true it's better to say,"In case i will be in a meeting when she ccalls back

Hi esi,

After 'in case' we don't use a future form even though the action or event happens in the future. For example;

Correct: I'll take an umbrella in case it rains.

Incorrect: I'll take an umbrella in case it will rain.

Peter

The LearnEnglish Team