An email request for help

Read an email asking for help from another department to practise and improve your reading skills.

Do the preparation task first. Then read the text and do the exercises.

Preparation

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Reading text

To:

James Forrester

Date:

6 November

Subject:

Possible help with product design

Dear James,

As you know, we have been working on the new perfume that we are launching in April and we are unsure about some of the packaging details. We have seen some of your creative work in the sales department and we think you have a very good eye for detail.

Do you have some time before close of business this Friday to sit down with us and talk through some of our designs? We would truly appreciate your advice on this. It shouldn't take longer than two hours of your time and we would be happy to clear it with Patricia, your department head, if necessary.

Best regards,

Sarah Ford

Head of Department
Product Design

Task 1

Exercise

Task 2

Exercise

Discussion

What should you include in an email asking for help?

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Language level

B1 Intermediate

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explaining the issue briefly will help the recipient know about what they need to be prepared if any meeting will come up.

i understood from the mail it is we have to ask a solution for the problem.

I want to edit and introduce our company and add more details about the product description.

For this kind of email, I would describe the problem at first, and I would like to add more details on the reason why I need help from him/her properly and how I would appreciate him/her help so that he/she would consider to give a hand.

i think if you want to write an email asking for help, in email you should include your problems, why do you write this email?, What do you need their help with?, let them know what do they need to do?, give time and date and Let them know how important they are.

An email for request should include brief summary of help, description of work what do you need, and last thank you.

That email should include: a recipient whose we're asking for help, topic, description of the request with needed information and at the end should contain thanks and signature

I should maybe include the issue in more detail, what important the help would be, the role the person would have and finally a deep thanks.

An email for asking help should include a brief and appropriate greeting. Then you should explain in a concise and clear way your reasons why you're asking for help. if you need to meet someone you must include a flexible time to request if the person is a available at that moment and finally you also have to thank them in advance and sing the email.

I should include first the name of the person who I need help from, then I need to add the request in a formal style. I need to get to the point, so for example here I have a request that I wrote at my job: Hello dear Laura. This is to inform you that the marketing area needs some help from you. To follow up on our afternoon meeting we need you to help you with the design of the new advertisement for the our new product. Could you let me know if you have some free time on this Thursday?. Best regards, Giuliana Rodriguez. Head of marketing area.