Do the preparation exercise first. Then watch the video and do the exercises to check your understanding and practise the language.
Transcript
Ana: Hi, I'm Ana. Welcome to What to Say!
Do you know what to say when you want to check your understanding? Listen out for useful language for checking your understanding. Then, we'll practise saying the new phrases – after this.
Bob: This isn't right. Hey! Excuse me, Paul, could you pass me the hammer?
Paul: Sorry, Bob, my ears are blocked. I can't hear you very well. Could you say that again, please?
Bob: The hammer. Please could you pass it to me?
Paul: The spanner?
Bob: No. The hammer!
Paul: Sorry, Bob, I don't understand. This is the spanner!
Bob: No, Paul, I need the hammer. It's in the toolbox, on the left, under the scissors.
Paul: Sorry, Bob. Could you repeat that more slowly, please?
Bob: The hammer … in the toolbox … on the left … under the scissors.
Paul: On the left … under the scissors … Oh! Do you mean the hammer? Is this it?
Bob: Yes, that's right!
Paul: Ah! Why didn't you say so?
Bob: I did!
Ana: Hello again! Oh dear. I think Paul needs to go home and sleep. So, did you notice the useful phrases used for checking your understanding? Listen to me and then repeat.
I'm sorry?
I can't hear you very well.
Could you say that again, please?
I don't understand.
Can you repeat that more slowly, please?
Do you mean the hammer?
Is this it?
Yes, that's right!
Ana: Try and use some of these phrases the next time you want to check your understanding in English. Bye for now!
Hello casse KC,
I'm sorry for the inconvenience! Can you see the videos on this Starting Out or this Video zone page? What about videos on YouTube? Knowing the answers to these questions might help me help you.
I'd also suggest trying a different web browser or even a different device if possible. Sometimes that will solve the problem.
All the best,
Kirk
The LearnEnglish Team
Hello casse KC,
The videos in Starting Out, as well as many others on LearnEnglish, are delivered by a service called Viddler. Viddler works on the most recent versions of the most commonly used browsers in most regions of the world. As far as I know, if you are in Haiti and are using a browser that isn't too old, it should work for you.
If you let me know what browser version you are using (do an internet search for 'find browser version'), I can look into this a little more. Without that, I'm afraid there's nothing else I can do for you other than suggest you try a different browser or device.
All the best,
Kirk
The LearnEnglish Team
Hello Violeta2020,
Are you still unable to see the video? It's working for me and I don't see any problems with it, so I suspect it may have been a temporary technical problem.
If you still can't see it, could you please try using a different browser or device to see if it works there?
If not, please let us what browser version you are using and I'll investigate further.
Thanks in advance and sorry for the inconvenience.
All the best,
Kirk
The LearnEnglish Team