Do the preparation task first.
Then listen to the audio and do the exercises.
Preparation
Transcript
John: Hi, this is John. Thanks for calling. I'm not here at the moment, so please leave a message and I'll call you back.
Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me.
I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1.
Also, can you please email me your new brochure and information about your prices? My email address is Marina, that's M-A-R-I-N-A, dot Silva, S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com.
Thanks a lot. I look forward to hearing from you.
Discussion
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yes, I called the support team to help me to resolve some problems and I can't join them, so leaves a voicemail and asked them to call me when they were at the office.
yes, I do but not permanently.
Not yet but I will when be good
Yes. I do
No, I don't like to leave voicemail messages.
Very good
Not yet, I did not know what to say with a machine
Not yet, but I will another time
Not yet, but i will be very glad to do it.
I call. I often miss text messages because I'm buisy. I hate when people send messages with urgent topics and wait for reply a lot of time.