Leaving a message

Leaving a message

Listen to someone leaving a message to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.

Preparation

Transcript

Jane: Hello, this is the sales department. Jane Solomon speaking.

Peter: Hello, is Maria Fernandez there, please?

Jane: No, I'm sorry. She's not in the office at the moment. She's on her lunch break.

Peter: Oh. Could you take a message, please? Could you tell her that Peter Griffin called?

Jane: Sure. Could you give me your number?

Peter: It's 0-7-4-6-0 double 9-0-1 double 8.

Jane: Thanks. That's 0-7-4-6-0 2-9-0-1-2-8.

Peter: Sorry, no. It's 0-7-4-6-0 9-9-0-1-8-8.

Jane: 9-9-0-1-8-8.

Peter: Yes. Please ask her to call me back, and tell her it's about the PXO project. I need the new project figures.

Jane: The PXO project. Right. I'll give her your message when she comes back to the office.

Peter: Thank you. In case I'm in a meeting when she calls back, can I give you my email address too?

Jane: Of course.

Peter: Great. It's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Jane: Can I read that back to you?

Peter: Sure.

Jane: That's P-E-T-E-R dot G-R-I-F-F-I-N at F-R-E-S-H dot com.

Peter: Yes, that's it.

Jane: OK. I'll tell her you called.

Peter: Thank you. Goodbye.

Jane: Goodbye.

Task 1

Task 2

Discussion

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Average: 4.2 (41 votes)
Profile picture for user ASSAMOI

Submitted by ASSAMOI on Wed, 13/11/2024 - 15:22

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I rarely make phone call in english but I made my phone in english since I started learning english.

Profile picture for user ASSAMOI

Submitted by ASSAMOI on Wed, 13/11/2024 - 15:22

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I rarely make phone call in english but I made my phone in english since I started learning english.

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Submitted by Cindy. on Wed, 16/10/2024 - 16:32

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I come from Vietnam which is country in Asea. We use only our Vietnamese language as a main language.So it's not easy to have English conversation frequently in fact or even phone calls if you don't work for foreign companies or having foreign friends. I have just   made few phone calls in English until now when I were joining the English learning app that has name Speak peak. In my opinion there is more difficulities to have a conversation in English on the phone due to having a different accent speaker from many countries in the world. So it has a little bit difficulity for listening to partner to get information clearly. Especially to the English begin learners as me, but it will be ok when we speak slower and pronouce clearly. I am trying to learn English on British council everyday to improve my English skills to have make friends from around the world and have more conversations in English.

where do you live? I live in Hai Duong. I am learning English too. I hope we have a partner to study together. Nice too meet you.

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Submitted by Nepa on Tue, 08/10/2024 - 08:50

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Hello friends, introduce my name is naifa and I am now a student majoring in English education, I would like to give my opinion about English phone calls, I think receiving phone calls using English is quite difficult because there are accent differences or lack of vocabulary in speaking but now it is very easy to learn because my listening skills have improved due to continuous practice at the British Council! Now I can better understand the main points in a short message, especially important details like names and phone numbers. Listening to voicemails in English is often very helpful, and this skill is very useful in the future. I feel more confident when receiving messages. I am happy with my progress and will continue practising to improve my skills.

Hello Naifa,

We're so glad to hear that your listening skills have improved as a result of using our listening skills section. Thanks so much for letting us know!

Best wishes,
Kirk
LearnEnglish team

Submitted by hatice2 on Fri, 06/09/2024 - 07:31

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How often do you make phone calls in English

I haven’t made phone calls in English so far because I haven’t had any British friends, nor have I worked with any English-speaking companies

Profile picture for user zino

Submitted by zino on Sat, 17/08/2024 - 17:52

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  • I don’t make phone calls very often; I remember two years ago when I had to book a room in Turkey.
  • But in the future, I'll do it more frequently.
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Submitted by afredo_954 on Wed, 17/07/2024 - 15:03

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I have never done a call phone in English :( ¿Does someone want to practice? 

Profile picture for user htetnaing161966

Submitted by htetnaing161966 on Mon, 15/07/2024 - 12:14

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I've  never made a phone call in English in my entire life because I don't have friends who speak in English and I  can't communicate with  a stranger confidently as well.